… even though we know that
Listening builds trust
Listening adds perspective
Listening expands your
mind
Listening is a show of
respect
Listening breaks down
resistance
Listening creates buy-in and support
Listening provides you with feedback
Listening provides you with feedback
Listening conveys that you
are interested
Listening turns you into a
well-informed person
Listening helps you understand,
remember, interpret and evaluate
Listening expresses that
you care about others’ opinions and concerns
But only when it’s real
listening, to what is being said and to what is being left unsaid – only then. But only when it’s active
listening, with the right kind of questions – only then.
My advise to you and myself: Listen, with your heart and head, while being fully aware and present, in the here
and now - It's a hard and important thing to do.