The most destructive conversations in the workplace are the ones left unsaid.
Most
people instinctively avoid conflict even though good disagreement is central to
progress.
Conflict
avoidance and selective blindness lead managers, employees, and organizations
astray.
Self-deception
is inherent in the psychology of human beings. Self-deluded people believe that
intention automatically translates into behavior.
The best
partners aren’t echo-chambers and yes-men. The best teams allow people to
deeply disagree.
One of
the saddest phrases in the workplace: No one ever told me.
When you
avoid negative feedback and conflict, you lack accountability and you do a
disservice to all involved. You waste everyone’s time.
There are
many situations in the workplace where conversations benefit from subtlety and
nuance. There are at least as many that need plain directness and courageous
candor.
I choose my top two and went to work.
Which one needs your attention most? Choose and get going. Now.
Now isn't just the best time, but really the only time to start growing and improving.
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