Thursday, September 19, 2013
A skill. A gift. A necessity.
Without it, you dis-engage, you dis-connect.
Without it, you easily disagree, disappoint.
A vast amount of business is conducted (and ruined) in the absence of really noticing. Too many interactions in the workplace (and elsewhere) are starved of full attention, of genuine interest, and of open-minded and focused curiosity.
What it takes to really notice?
Your willingness to work hard on staying in the here-and-now, with awareness of yourself, of the other person, and of what happens in the interaction.
Your skillfulness to pay attention to details and the mundane as well as to the special and the big.
Your keenness to open yourself up so you can sense, wonder, and listen without having to worry about image, heroism, selling, scoring.
Your readiness to welcome candor and directness.
Your eagerness to set aside the many distractions that viciously fight for your attention.
Your adeptness to deal with the unexpected and with what might be uncomfortable.
A mindset. A process. A joy.