Not
everything is always what it appears. Often it is not, even though we might be
convinced it is. Too many times we look at situations from a limited number of
perspectives, from only a few of the many available angles, and with many
biases and errors. We neglect or dismiss certain viewpoints, we create
realities that only we can see, and that’s what we often base our
interpretations, conclusions and judgments on. Are you aware of the many biases
and errors in perception and judgment that cloud your responses and decisions?
Are you aware of the limitations of your personal perspectives?
I’ll
mention a few of the many possible errors and biases that we are all subject to.
Some examples of perception biases are seeing things according to the
conventions of your profession while ignoring other views or overlooking and
ignoring unexpected data as well as overestimating what you know and seeing
patterns where they don’t exist. Biases referred to as comfort zone biases
occur when people ignore information that is inconsistent with their current
beliefs or when they keep doing the same things even if they don’t longer work
well. Examples of motivational biases are the tendency of people to remember
their decisions as being better than they were and the tendency to unconsciously
distort judgments to look good and get ahead.
I could
continue this list with all the possible errors and biases involved in
groupthink and in other processes, but I think it’s clear: Understanding your
likely perception and judgment biases and errors and seeing the bigger picture can totally change the narrative, it
can change interpretations, and it can change responses and outcomes. The
following half-minute video commercial of The Guardian provides a good
illustration.
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